User Guide
Service DisruptionsInternet Interruptionsooma service depends on your Internet connection. If the Internet connection stops working, the ooma Tab blin
7basic callingOther Calling FeaturesThe ooma system supports traditional calling features that you may already be familiar with on your existing landl
basic calling
the instant second lineThe Instant Second Line™ feature adds another phone line to every phone in your home without the hassle or cost of physically i
11the instant second linePlacing Calls on HoldWith the Instant Second Line, you can place a call on hold. Placing a Call on Hold When you are talking
12the instant second lineUsing the Instant Second Line with Cordless PhonesIf your ooma Hub or ooma Scout device is attached to a cordless phone, you
the broadband answering machineThe ooma system also provides an easy-to-use answering service called the Broadband Answering Machine™ feature. The Bro
15the broadband answering machine Repeating a Message During message playback, press the Rewind Button to return to the beginning of a message. If
16the broadband answering machine Checking Messages Remotely When you are away from home and want to check your messages, call your home phone number.
the ooma loungeIf you are online, you can access all your voice messages by connecting to:http://www.ooma.com/loungeHere, you can login and enter the
quick reference guide
20STOPLINE 1 AND LINE 220quick reference guideTRASHSEND-TO-VOICEMAILPLAYFORWARDSTOPVOLUME ADJUSTMENTBRIGHTNESS ADJUSTMENTREVERSEOOMA TABooma Hub devic
21LINE 1 AND LINE 2TRASHSEND-TO-VOICEMAILPLAYFORWARDSTOPREVERSEOOMA TABooma Scout deviceVOLUME ADJUSTMENT BRIGHTNESS ADJUSTMENTleft side view right si
22quick reference guideTrash Button During playback, press to delete current message.Send-to-Voicemail Button During playback, press to save current
24installationThe following instructions are also found in the Quick Start Guide, but are provided here in more detail. The majority of ooma installat
25installationEach ooma Hub package contains:1 The ooma Hub™ device2 An Ethernet cable3 A short phone cable4 A long phone cable5 An ooma telephon
iiitable of contentsGetting Started ...2Landline vs. Non-l
26installationEach ooma Scout package contains:1 The ooma Scout™ device2 A short phone cable3 AC adaptorPorts on the ooma Scout deviceHere is a clo
installing the ooma Hub The ooma Hub™ device must be installed in a location that has access to: The Internet, ideally next to your modem A power ou
29installing the ooma HubModem and Router Installation These instructions assume your computer connects directly to your modem or to a router (wired o
30installing the ooma hubIntegrated Router Installation These instructions assume your modem has a built-in router or that you want to install the oom
31Connecting the ooma Hub to Your Phone SystemChoose one set of instructions based on how your high-speed Internet is provided in your home.High-Speed
32installing the ooma hubHigh-Speed DSL and Phone Service are on the Same Line Your High-Speed DSL service is delivered on the same phone line as your
33installing the ooma hubHigh-Speed DSL and Phone Service are on Different Lines Your High-Speed DSL service is delivered on a separate phone jack tha
34Finishing Installation of the ooma Hub The last step in installing the ooma Hub device is to connect a phone and power.1 Use a phone cable to plug
ivtable of contentsQuick Reference Guide ...20The ooma Hub ...
installing the ooma scoutWith your ooma Hub device installed, all that’s left to do is connect each of your other phones to an ooma Scout™ device. Eac
37installing the ooma scoutInstalling the Rest of Your PhonesLocate other phones that share the same phone line or phone number as the ooma Hub. Repea
Fax MachinesFor best results, fax machines should be connected to the ooma Hub, not to an ooma Scout. To prevent interference with the operation of th
40troubleshootingIf you experienced installation problems because you couldn’t determine what home Internet setup or equipment you have, please read A
41troubleshootingenjoy the full set of advanced features. When the ooma Tab blinks blue, you have unlimited calling within the US, but the Instant S
42 There aren’t enough ooma Scout devices to connect all phones Any phones not connected through a ooma Hub or ooma Scout must be disconnected from t
44appendix a: identifying your equipmentTo install the ooma system, you must be able to identify and locate the following network services: your high
45appendix a: identifying your equipmentThe RouterIf you have just one computer in your house, the computer may be connected directly to your modem by
46Single-Line (Duplex) SplittersIf you have separate answering machines or fax machines and want to use them on the same phone jack as a phone a dupl
48appendix b: limited warrantyWhat this Warranty Covers. ooma agrees to provide a limited warranty to the holder of a valid proof of purchase (“Consu
49appendix b: limited warrantyHow State or Country Law Applies. This limited warranty gives you specic legal rights. You may also have other rights
52appendix c: regulatory informationThe FCC Wants You to KnowThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the
53appendix c: regulatory informationIf your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
54© 2007 ooma, Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.ooma, the ooma logo, ooma Hub, ooma
2Using the ooma™ system means you can use your phones to call anyone in the US - with no monthly fees! With the Instant Second Line™ feature, your hou
4The basic steps of placing and receiving phone calls with the ooma system are the same as with your regular telephone line. You still use your phones
5basic callingAnswering CallsTo answer an incoming call, simply pickup any ringing phone in the house and you will be connected to the caller. When a
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